IT Department

The IT Department maintains the servers and computers in The Realm. The department has several different smaller departments inside of it.

Helpdesk
The helpdesk is the lowest position in the IT Department. The department helps fix small issues that citizens of The Realm have with their computers. The helpdesk also dispatches technicians when something needs to be fixed.

Technicians
Technician is the second lowest position in the department. Technicians help fix problems that citzens of The Realm have with their computers. They also help maintain SaaSnet (The Realm's private Intranet).

System Administrator
This is the highest position in the department. The system administrator helps maintain the servers and services in The Realm. The system administrator's office is located in The Server Room.